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Compliance Q&A

Over the years Personnel Concepts customer service representatives have fielded a number of common questions that current and prospective clients ask frequently.

People frequently want to know which labor law posters are required and which are optional, and the same regarding COBRA, HIPAA, OSHA, USERRA and other programs and regulations.

Our Compliance Q&A has been developed from a list of the most common questions asked of our Customer Service department and our sales force. The answers here are meant to be easy-to-read, to-the-point responses. For a more comprehensive answer, you may need to e-mail or call us at (800) 333-3795. Also, if you have questions you'd like to see addressed here in print, please e-mail us.

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It seems like Personnel Concepts is either calling me or sending me something in the mail constantly. Why am I contacted so frequently?

Our goal is to help your business achieve 100% compliance with applicable employment laws and safety regulations.  To accomplish this goal, we must ensure that you are notified about your legal obligations and risk areas.   We are also committed to ensuring that you are using/displaying the most up-to-date version of our product and are informed of the various revisions and regulatory updates that occur.  As such, you may receive multiple direct mail notices during the course of the year from our firm.  You are under no obligation to respond to these notices, as our goal is to simply keep you informed.  If you would like to be contacted by means other than direct mail and telephone, or if you have a specific preference about how to receive notification of updates (i.e. phone only, mail only, etc.),  please contact our Customer Service department to inquire other notification options.

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